Web design projects usually start off great – excitement and enthusiasm all round. Your client has hired you to create a great new website and that’s exactly what you’re going to do. But amid all the excitement and enthusiastic handshakes, you forget one crucial thing; your client has no idea what they want.
By adopting an in-depth research phase into your projects, you can avoid creating crimes against humanity (in web form).
This is a lesson in knowing how and when to say no.